The situation improved only by early evening when most of the applicants threw up their hands and decided to call it a day. RTO officials assured them that the server would be up and running smoothly by Monday.
However, most of those who were alloted time on Saturday fear the situation would worsen on Monday when applicants slotted for the day would also line up.
The RTO officials felt short-changed given the backlog to make up for the back-to-back public holidays over the last two weeks and the staff shortage.