Ex-employees of money transfer firm held for withdrawing customer’s money

Shivaji Nagar police arrested two men for cheating customers of a well known money transfer firm last week. The accused would use their knowledge of the firm’s processes to cheat the customers.

According to the police, Imran Shaikh left his job at the money transfer firm back in January. Later, he decided to take the help of his friend Awahad Tawad, who was working at the firm’s call center, to cheat customers by impersonating them.

In order to withdraw money, the company would assign each customer with a unique code for every transaction. The customer could then go to any of their authorised centers and withdraw the money by disclosing the code.

Since Tawad was still employed with the company, he had access to the codes. He would immediately inform Shaikh anytime a sizable amount was up for withdrawal and share personal details of the customer. Shaikh would then pose as the customer and make the withdrawal.

On June 8, when a customer’s money was withdrawn without his knowledge, he approached Shivaji Nagar police and filed a complaint. Since cops had very little to base the investigation on, they alerted the company and asked them to be on the lookout for any suspicious withdrawals.

Finally, on June 18, when Shaikh arrived at their Chembur outlet to withdraw cash by posing as another customer, cops managed to catch him red-handed. Shaikh confessed and his statement helped cops nab Tawad on June 22. Both have been booked for cheating and impersonation.