BMC’s new ‘pothole tracking’ app to launch on June 1, promises resolution in 48 hours

BMC’s new ‘pothole tracking’ to launch on June 1, promises resolution in 48 hours
Representational image; Photo Courtesy: gcn.com

Local Press Co 5-point Snippet

1. In a bid to make city roads safer for the commuters this monsoon, the Brihanmumbai Municipal Corporation (BMC) has come up with a citizen-friendly solution to the problems of potholes.

2. The civic body will be launching a brand new mobile application on June 1 to track potholes on the city’s streets and register real-time complaints by clicking a picture of the pothole and uploading it on the app.

3. However, the complainant has to make sure that he uploads the picture when on the spot where the pothole is, as the app captures the latitudinal and longitudinal limits of the pothole to track its exact address using the GIS or GPS. This will also help in establishing the authenticity of the complaints.

4. But, the app will not allow users to take a photograph when offline and manually fill the address. The user needs an internet connection while he is at the pothole spot. For instance, if the complainant sits in a room and uploads the photo taken while back, the app will track the location of the room taking into consideration the cell phone’s location.

5. The complaint will be transferred to the respective ward’s officer and will be addressed within 48 hours. Later, when the repair work is completed, a photograph of the repaired area will be uploaded against the complainant’s number so that he can view it. While the civic body is yet to finalize the name of the application, it will be available on Android devices and iPhone.

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